Privacy Policy – Ben Air Ltd
Last Updated: 19-08-2025
Ben Air Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website www.benairconz.hosts.sh or our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, physical address, and any details you provide when contacting us or requesting a quote.
- Technical Information: IP address, browser type, and pages you visit on our website (via cookies and analytics tools).
- Service Information: Details relating to the services you enquire about or purchase from us.
2. How We Use Your Information
We use the information we collect to:
- Provide quotes and deliver our HVAC and ventilation services.
- Respond to your enquiries and customer support requests.
- Improve our website and services.
- Send updates, promotions, or service information (only if you have opted in).
- Meet legal or regulatory obligations.
3. Sharing Your Information
We do not sell or rent your personal information to third parties.
We may share your information only with:
- Service providers or contractors assisting us with operations (e.g., IT, accounting).
- Authorities where required by law.
4. Cookies & Analytics
Our website may use cookies and third-party analytics (such as Google Analytics) to understand visitor behaviour and improve our site. You can disable cookies through your browser settings, but some features of our website may not function properly.
5. Data Security
We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access. However, no system is 100% secure, and we cannot guarantee absolute security of your information.
6. Your Rights
Under the New Zealand Privacy Act 2020, you have the right to:
- Access the personal information we hold about you.
- Request correction of any inaccurate information.
- Withdraw consent for direct marketing at any time.
To exercise these rights, please contact us (see details below).
7. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Ben Air Ltd